IPX Corporation (hereinafter referred to as 'IPX' or the 'Company') complies with the personal information protection regulations of relevant laws that the Company must observe, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Personal Information Protection Act, the Protection of Communications Secrets Act, and the Telecommunications Business Act. The Company is doing its best to protect the rights and interests of users by establishing a privacy policy in accordance with relevant laws and regulations.
The Company collects the following personal information and collects and uses personal information within the minimum necessary scope.
| Type | Purpose | Items Collected | Retention Period | Legal Basis |
|---|---|---|---|---|
| Mandatory | Partnership Proposal | Company Name, Contact, Email Address | Based on receipt date, Destroyed after 1 month | Personal Information Protection Act Article 15, Paragraph 1, Item 1 |
| Optional | Website URL | |||
| Mandatory | Reporting Unfair Business Practices or Unreasonable Demands | Email Address | Based on receipt date, Destroyed after 6 months | Personal Information Protection Act Article 15, Paragraph 1, Item 1 |
In addition, the following information may be automatically generated and collected during the service usage process.
The Company collects personal information through user input via web documents on the homepage (https://www.linefriends.com), and in some cases, some information may be collected via electronic documents or email.
You may report all complaints related to personal information protection arising from the use of the Company's services to the department in charge of personal information protection.
The Company will provide prompt and sufficient answers to users' reports.
| Chief Privacy Officer (CPO) | ||
|---|---|---|
| Chief Privacy Officer | Name | Oh Hee-gon |
| Affiliation | IPX Corporation | |
| Phone | 1544-5921 | |
| dl_lfsec@linefriends.com | ||
If there are additions, deletions, or modifications to the contents of the current Privacy Policy, we will notify you through the website at least 7 days prior to the revision, and at least 30 days prior for significant changes.
Announcement Date: August 12, 2025
Effective Date: August 19, 2025
IPX Corporation (hereinafter referred to as 'IPX' or the 'Company') informs you of how the video information processed by the Company is used and managed through the Operation and Management Policy of Fixed Visual Data Processing Devices.
The Company installs and operates visual data processing devices for the following purposes in accordance with Article 25, Paragraph 1 of the Personal Information Protection Act.
- Facility safety and fire prevention
- Crime prevention for customer safety
| Type | Quantity | Location and Range |
|---|---|---|
| CCTV | 95 | Inside stores and warehouses |
To protect your video information and handle complaints related to personal video information, we have appointed the following Personal Video Information Management Officer and Access Authority Holders.
| Role | Name | Position | Department | Contact |
|---|---|---|---|---|
| Management Officer | Oh Hee-gon | CISO | Security | 02-1600-8113 |
| Access Authority | Kim Min-ji | Senior Manager | Hongdae Store | 02-322-9631 |
| Moon Jae-won | Senior Manager | Insadong Store | 02-6954-2940 | |
| Lim So-eun | Senior Manager | Sinsa Store | 02-541-6356 | |
| Park Sol-yi | Senior Manager | Seongsu Store | 070-4223-5697 | |
| Moon Hyun-ju | General Manager | Myeongdong Store | 070-4060-3534 |
If there are additions, deletions, or modifications to the contents of this Operation and Management Policy due to changes in laws, policies, or security technologies, we will announce the reasons and contents of the changes through the Company's website at least 7 days before implementation.
Announcement Date: December 5, 2025
Effective Date: December 12, 2025